Telehealth Informed Consent

What Is Telehealth?

Telehealth refers to the delivery of healthcare services using electronic communications and digital technology, allowing patients and licensed healthcare providers to interact remotely without an in-person office visit. Through Premier Element Group's platform, powered by Bask Health, you are able to complete a detailed health assessment, communicate with a licensed independent provider, and receive a prescription — all from the convenience of your home.

Telehealth services may include, but are not limited to: online health assessments, asynchronous review of patient-submitted health information by a licensed provider, prescription issuance, and ongoing care coordination and dosing support.

Your Care Team

All clinical services are delivered by licensed independent healthcare providers affiliated with Arora Health & Aesthetics, LLC. These are independent licensed physicians and clinicians who evaluate your health assessment, make all clinical determinations, and — where appropriate — issue a valid patient-specific prescription.

Premier Element Group LLC is a management services organization ("MSO") and does not practice medicine. The licensed providers of Arora Health & Aesthetics are solely responsible for all clinical decisions, including whether to prescribe treatment and at what dosage.

Benefits of Telehealth

Telehealth offers meaningful advantages for patients seeking physician-supervised wellness and longevity programs:

• Access to licensed physician care without the need for in-person office visits
• Greater flexibility and convenience — complete your assessment on your own schedule
• Prescription medications delivered directly to your door in discreet packaging
• Ongoing provider support and dosing adjustments throughout your program
• Access to specialized care that may not be readily available in your local area
• A private, confidential care experience conducted through a HIPAA-compliant platform

Potential Risks & Limitations

As with all healthcare modalities, telehealth has limitations you should understand prior to enrollment:

• Telehealth evaluations are conducted asynchronously based on information you provide; they are not a substitute for a comprehensive in-person physical examination
• In rare cases, technical difficulties with internet connectivity or platform access may temporarily interrupt services
• Certain medical conditions may not be appropriate for remote management and may require referral to an in-person provider
• The accuracy of clinical evaluation depends on the completeness and truthfulness of the health information you provide
• Your provider may determine at any time that telehealth services are no longer appropriate for your needs

By proceeding, you acknowledge these limitations and confirm that you are seeking care that is appropriate for a telehealth setting.

Compounded Medications

Prescriptions issued through Premier Element Group are fulfilled by VialsRX, a state-licensed compounding pharmacy operating under Section 503A (6220 Westpark Dr, Houston, TX 77057 · (713) 497-5590).

You acknowledge and understand that:

• Compounded medications are not FDA-approved and have not been evaluated by the FDA for safety, efficacy, or quality
• Compounded medications are not the same as, and are not generic equivalents of, any FDA-approved brand-name medication
• Your medication is prepared individually pursuant to a valid prescription issued specifically for you
• You have the right to ask questions about your medication, including its ingredients, dosage, and potential side effects, before accepting a prescription

Privacy & Confidentiality

Your health information is protected under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). All health data submitted through our platform is handled within a HIPAA-compliant infrastructure maintained by Bask Health under a signed Business Associate Agreement ("BAA") with Premier Element Group LLC.

We do not sell your personal information or Protected Health Information ("PHI"). Your information is used solely for the purpose of providing and coordinating your care and as otherwise described in our Privacy Policy and HIPAA Notice of Privacy Practices.

Telehealth communications conducted through our platform are transmitted using secure, encrypted technology. No portion of your consultation will be recorded without your prior knowledge and consent.

Your Patient Rights

Technology Requirements

To access telehealth services through Premier Element Group, you will need:

• A device with internet access (smartphone, tablet, or computer)
• A current web browser or the ability to access our platform via the provided link
• A valid email address for correspondence and account access

If you experience technical difficulties accessing the platform, please contact our support team at support@premierelementgroup.com or (954) 477-0949. Technical issues do not waive our cancellation or refund policy terms.

Emergencies & Adverse Events

If you experience an adverse reaction to a medication prescribed through your program, discontinue use and contact your assigned provider or our support team immediately. For any adverse event that requires urgent attention, seek in-person medical care first and notify our team as soon as possible thereafter.

Withdrawal of Consent

You may withdraw your consent to receive telehealth services at any time by notifying Premier Element Group in writing at support@premierelementgroup.com. Withdrawal of consent does not retroactively affect the validity of any prescriptions already issued or any charges already processed in accordance with our Refund & Cancellation Policy.

Your provider may also withdraw from your care with reasonable notice if they determine that telehealth is no longer appropriate for your condition. In such cases, they will, where possible, provide a referral to appropriate in-person care.

Governing Law

This Telehealth Informed Consent is governed by the laws of the State of Florida and applicable federal telehealth regulations. By proceeding with enrollment, you confirm that you have read, understood, and consent to the terms described in this document.

If you have questions before providing consent, please contact us at support@premierelementgroup.com or (954) 477-0949 before proceeding.